Privacy Policy

General Information

This Privacy Policy describes how the Fezbet platform collects, uses, and protects the personal data of users who use the service. The policy applies to both registered players and website visitors.

Data Controller

The data controller is the operator of the Fezbet platform, who determines the purposes and methods of data processing in accordance with applicable laws.

What data we collect

We may collect the following data:

Registration data: first name, last name, email address, date of birth, phone number
Financial data: payment details, IBAN, banking information
Verification data: identity documents (KYC)
Technical data: IP address, device, operating system
Usage data: website activity, gaming history

Purpose of data processing

The data is used for:

Creating and managing user accounts
Processing deposits and withdrawals
Ensuring security and preventing fraud
Complying with legal obligations such as AML and KYC
Improving service quality and personalizing content

Legal basis for processing

Data processing is based on:

Performance of a contract
Legal obligations
Legitimate interests of the operator
User consent

Data sharing

Data may be shared with:

Payment providers
Financial institutions
Regulatory and legal authorities
Technology partners

Data retention

Data is stored for the duration of the account activity and as long as required by law, such as AML regulations. After this period, the data is deleted or anonymized.

User rights

Users have the right to:

Access their data
Correct or delete their data
Restrict processing
Data portability
Object to processing
Withdraw consent

Data security

We apply technical and organizational measures to protect data against unauthorized access, loss, or misuse.

Data transfer outside the EEA

Data may be transferred outside the European Economic Area with appropriate legal safeguards in place.

Contact

For any data protection related matters:
Email: support@fezbet.com